Based on the enquiries we receive by telephone; we have made a list of answers to our most frequently asked questions. The article answers questions about take home pay.

Q: When do I get paid?

A: It depends on the payment schedule of your employment agency. Once payment has been received by us from your agency, we will pay you the same day, usually within an hour.

Q: Why is my pay low?

A: There are multiple reasons why your take home pay may be lower than you expect, such as:

  • You possibly have a non-standard tax code which means you’re paying more tax
  • Your hours may have been reduced by your employment company for any hours you worked after your most recent payday; these hours will then contribute to calculating your pay for the next payday
  • Student loan and postgraduate loan repayments are being deducted; this starts happening when you earn more than a certain amount of yearly income
  • Government departments (such as HMRC and the Department of Work and Pensions) or a local authority have given an instruction to deduct a certain amount of money to pay towards your personal debts e.g. tax penalties, parking fines and child maintenance; these deductions are also known as attachments of earnings or other statutory deductions